At WebMintCraft, we strive to provide reliable payment solutions and excellent customer service.
Eligibility for Refunds
Refund requests may be considered if:
- A duplicate payment has been made.
- A billing error has occurred.
- A service could not be delivered due to an issue on our side.
Non-Refundable Services
Refunds will not be issued for:
- Services already delivered.
- Completed integrations or setup work.
- Customer delays or incomplete documentation.
- Change of mind after service purchase.
- Delays caused by third-party providers.
Refund Process
To request a refund, please provide:
- Full Name
- Company Name
- Transaction Reference
- Payment Date
- Reason for Refund Request
Our support team will review your request and respond within 5–10 business days.
Approved Refunds
Approved refunds will be processed through the original payment method where applicable. Processing times may vary depending on your payment provider or financial institution.
Contact
Email: info@webmintcraft.com